- Overview of the Program
The Referral Program (hereinafter referred to as the “Program”) is offered by Metabiz (hereinafter referred to as “Company”) and provides eligible participants (“Referrers”) the opportunity to earn rewards by referring new customers (“Referees”) to the Company’s products or services. By participating in the Program, both Referrers and Referees agree to these Terms and Conditions.
- Eligibility
2.1. Referrer Eligibility
• Must be at least 18 years old.
• Must be a valid resident of United Arab Emirates, or another approved jurisdiction as specified by the Company.
• Must provide valid Know Your Customer (KYC) documents (such as a valid Emirates ID, passport, or other required documentation) during the onboarding process.
• The Company reserves the right to accept or reject any applicant for the Program at its sole discretion.
2.2. Referee Eligibility
• Must not be an existing customer of the Company.
• Must be at least 18 years old.
• Must meet the eligibility criteria for the Company’s services/products.
2.3. Employees, agents, or affiliates of the Company and their immediate family members are not eligible to participate in the Program unless explicitly stated. - Program Participation
3.1. To participate in the Program, Referrers must share their unique referral code, link, or other designated method provided by the Company.
3.2. Referees must use the Referrer’s code or link when signing up or purchasing to ensure proper tracking of the referral.
3.3. Referrals must be genuine and made in good faith. Fraudulent activities, such as creating multiple accounts or providing false information, are strictly prohibited. - Agreement Validity and Performance Review
4.1. This Agreement is valid for one year from the date of onboarding into the Program.
4.2. Referrers’ performance will be reviewed monthly to assess activity and results.
4.3. If a Referrer does not submit any sales for three consecutive months, their account will be automatically deactivated.
• Referrers must send a reactivation request to [email protected] to have their account reinstated. - Rewards
5.1. Reward Structure
• Referrers will receive up to 1,000 USD for every valid referral
• Reward amount may vary based on the product and service purchased by the referee
5.2. Reward Conditions
• Referrers will only receive rewards after the Referee completes an action, such as making a purchase, subscribing to a service, or fulfilling other requirements specified by the Company.
• The Company reserves the right to verify eligibility and actions before issuing rewards.
5.3. Misconduct and Client Complaints
• If a Referrer is accused of mis-selling or if a complaint is raised by a client regarding the Referrer’s conduct, the referral fee will be frozen until the matter is resolved.
• If the Referrer is found guilty of misconduct, the referral amount will not be paid, and the Referrer’s account will be permanently canceled.
5.4. Rewards are non-transferable, non-refundable, and may not be redeemed for cash unless explicitly stated.
- Limitations and Restrictions
6.1. A Referrer may refer up to [specific limit, if any] new customers during the Program period.
6.2. Referrals made to oneself or through the use of alternate, fake, or duplicate accounts will not be considered valid.
6.3. The Company reserves the right to disqualify referrals or participants who breach these Terms or engage in fraudulent or inappropriate behavior. - Program Modifications and Termination
7.1. The Company reserves the right to modify, suspend, or terminate the Program at any time, with or without notice.
7.2. Any changes to the Program will be communicated via [website, email, etc.] and will take effect immediately unless otherwise stated. - Privacy
8.1. By participating in the Program, participants agree to the Company’s use of their personal data in accordance with the Company’s Privacy Policy.
8.2. Referral activity may be tracked using cookies, codes, or other methods for the purpose of administering the Program.
- Intellectual Property Rights
9.1. All intellectual property rights, including but not limited to trademarks, logos, brand names, and content provided by the Company in connection with the Program, remain the exclusive property of the Company.
9.2. Participants may only use the Company’s intellectual property for the sole purpose of promoting the Program as explicitly permitted by the Company.
9.3. Any unauthorized use, reproduction, or modification of the Company’s intellectual property is strictly prohibited and may result in disqualification from the Program and legal action. - Confidentiality
10.1. Participants may gain access to confidential information about the Company or its services during their participation in the Program. Confidential information includes but is not limited to business strategies, marketing plans, and proprietary systems.
10.2. Participants agree not to disclose, share, or use any confidential information for any purpose other than participating in the Program.
10.3. The confidentiality obligations shall remain in effect even after the termination of the Program or the participant’s disqualification.
- Disputes
11.1. Any disputes arising out of or relating to the Program shall be governed by and construed in accordance with the laws of Dubai, United Arab Emirates.
11.2. Participants agree to resolve disputes informally with the Company before pursuing other remedies. If unresolved, disputes will be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
- Liability
12.1. The Company is not responsible for any errors, omissions, or technical malfunctions related to the Program.
12.2. The Company disclaims liability for any direct, indirect, or consequential damages arising from participation in the Program, except as required by law.
- Contact Us
For questions or concerns about the Program, participants can contact Metabiz at:
[email protected]
By participating in the Referral Program, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.